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Simplify payments with seamless wallet options, secure credit card processing and streamlined bank transfers. Enjoy full control with an intuitive dashboard and flexible scheduling to keep payments on track.

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“Flexipay was incredibly easy to implement, with clear and easy steps and timelines to follow… it removed the need for our staff to manually enter payment information for direct debits.”

— April Ure , Team Leader Rates at Hobsons Bay City Council

Expand your payment ability without increasing your workload

All the flexible payment options your customers need, all in one place, without any impact on existing processes and people.

Seamless wallet payments

We’re the first and only provider to offer wallet payments on bills, making it easier than ever for your customers to pay.

Pay when you want

Customers can choose to pay whenever works best, increasing the chance they stay on track and keep their payments timely.

Secure processing

Secure payments for direct debits or credit, backed by our PCI DSS compliance.

25%

of Forms Express payments are made by digital wallet

Simple banking

Migrate your existing bank account payments and pick up where you left off.

Empower yourself, and your customers, with oversight and automation

Get paid on time, every time

Direct debits are calculated in real-time, ensuring your customers pay the full amount by the date you need, giving you the financial stability you rely on.

Easy automations

All features are automated, so you can focus on what matters most.

Powerful admin

Update and manage all payment preferences in one place.

450,000

bills processed by Forms Express in 2024

Track every step

Access a full activity log for every user and payment, so you can stay on top of the entire process and make informed decisions.

“Ratepayers have appreciated the flexibility of being able to schedule payments at times that suit them!”

April Ure , Hobsons Bay City Council

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Frequently asked questions

We’ve got you covered with a wide range of payment methods, including Visa, Mastercard, international credit cards, bank accounts, direct debit, Apple Pay and Google Pay. Choose the one that works best for you!
Absolutely! We’re proud to be ISO 27001 and ISO 9001 certified, ensuring the highest standards of security and quality. Plus, through our banking partner Westpac, we maintain Level 1 PCI DSS compliance, so your data is in safe hands.
Download your data as CSV anytime, or get PDF notices via SFTP. Plus, our API allows for seamless integration with your systems, making data transfer a breeze.